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TRAI to finalize updated regulations on reducing spam calls
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TRAI to finalize updated regulations on reducing spam calls

SUMMARY

Following extensive discussions on a recent consultation paper, TRAI is now expected to finalize the regulations over the next 3 months.

The regulator has now proposed that telecommunications subscribers making more than 50 calls or sending around 50 text messages per day will be considered as potentially annoying calls in the consultation document.

Last month, TRAI also ordered telecom operators to disconnect over 2.75 Lakh mobile numbers, telecom resources and SIP DID (Session Initiation Protocol and Direct Inward Dialing) in response to its directives .

A month after the Telecom Regulatory Authority of India (TRAI) ordered telecom operators to blacklist 50 entities For end users who send spam, the regulator will likely finalize stricter and updated regulations on combating spam calls and messages by January.

According to PTI, quoting TRAI Chairman Anil Kumar Lahoti, after holding in-depth discussions on the recent consultation paper, the regulator is now expected to finalize the regulations in the next 3 months.

“Our consultation document was published at the end of August… we have already received comments and counter-comments on it and now we will analyze all views and hold an open house discussion. It will take about three months for the regulations to be finalized… so around January we will publish updated regulations on combating spam,” Lahoti said in the report.

The regulator has now proposed that telecommunications subscribers making more than 50 calls or sending around 50 SMS messages per day will be considered as potentially nuisance calls in the consultation document.

Last month, TRAI also ordered telecom operators to disconnect over 2.75 Lakh mobile numbers, telecom resources and SIP DID (Session Initiation Protocol and Direct Inward Dialing) in response to its directives .

The telecom regulator, after receiving over 7.9 Lakh complaints against unregistered telemarketers in the first half of 2024, has issued instructions to telcos to immediately stop promotional voice calls from unregistered senders or telemarketers. recorded.

Meanwhile, TRAI and the Department of Telecommunications (DoT) have jointly disconnected on mobile connections 1 Cr to check for pesky calls and scammers, a month ago.

It is pertinent to note that from April 1, 2025, monthly monitoring of quality of service and mobile service performance will be launched instead of quarterly.

However, following steps taken by TRAI to reduce unwanted and annoying calls, telecom giant Bharti Airtel has launched an artificial intelligence (AI) system spam detection toola few weeks ago, to report users for suspected spam calls and messages, which will be free and automatically enabled for all Airtel users.