Air travel is a tricky business. A number of factors, from bad weather to software issues, can delay or cancel a plane. Considering the approximately 25,000 daily flights departing from U.S. airports, even a 1% cancellation rate means 250 grounded flights. However, the U.S. Department of Transportation (DOT) says airlines are now required to issue flight ticket refunds in the event of a cancellation or significant delay.

New regulations will force airlines to “automatically” refund passengers’ plane tickets after significant cancellations and delays.

From “baggage rage” to missed vacations, passenger satisfaction with air travel journey is a moving target. However, a recent change could put smiles on faces and money in pockets.

A Message U.S. Transportation Secretary Pete Buttigieg detailed some of the finer points of airline ticket refund policy. For starters, the new policy states that “passengers are entitled to a refund if their flight is canceled or significantly changed.” However, a caveat suggests that the refund is only applicable if a passenger declines a rebooking or “alternative compensation.”

In addition to the reimbursement of plane tickets, the new regulations provide for the reimbursement of airline baggage fees in the event of mishandling or late delivery. Under the new rules, a passenger “is entitled to a refund of checked baggage fees” if the bag does not arrive promptly. For domestic flights, passengers can request a refund after 12 hours. As for international flights, the delay extends from 15 to 30 hours.

Finally, Transportation Secretary Buttigieg’s message describes reimbursements for “ancillary services not provided.” Consider seat upgrades, Wi-Fi service or in-flight entertainment. However, some frequent travelers weren’t too excited to hear the news. One cynical commentator wrote: “This is bound to drive up prices. »

On the other hand, some readers were visibly more enthusiastic. One commenter responded to Transportation Secretary Buttigieg’s message with “Excellent!” Thank you for carrying out this process! »