Prices X4 8×8

Starting at: $44 per user per month (billed annually)
Best for: Global businesses

According to previous 8×8 price lists, the X4 package costs $44 per user per month. Like the X2 tier, this also includes free international calls, but significantly expands the network, including 47 countries. These are the same as those of X2, but adding Belgium, Brazil, China, Denmark, Guam, Hong Kong, Hungary, Israel, Luxembourg, Malta, Mexico, Norway, Poland, Portugal , Romania, Slovakia, South Korea, Taiwan and Argentina. , Chile, Cyprus, Dominican Republic, Finland, Greece, India, Indonesia, Japan, Malaysia, Peru, Singapore, South Africa, Thailand and Turkey.

As you can see, if your business has a truly global reach (or aims for one), the X4 package checks off just about every country you’ll want to contact.

It also includes call quality reporting, supervisor analytics, and monitoring and whisper tools. The plan also offers intervention features, making the tier particularly useful for customer service businesses, giving managers the ability to observe and query calls in real time.

Prices X6, X7, X8 8×8

While the X2 and X2 and X4: Each of these has the same basic features, but simply adds more features.

For example, the X6 ($85 per user per month) adds contact center reporting and analytics, post-call surveys, and interactive voice response, making it the optimal choice for customer-facing businesses like contact centers. The X7 ($110 per user per month), on the other hand, adds features such as omnichannel routing of voice, chat, email, SMS, social media and messaging applications, making it the ideal solution for businesses with search for a single communication platform.

The X8 ($140 per user per month) is the most expensive 8×8 plan offered and is aimed at businesses running huge contact centers.

If you would like to know more, including which VoIP system is best for you, Use our free comparison tool to find the best solution for your business.

Users can analyze metrics for incoming, answered, missed, and abandoned calls using 8×8’s analytics features. Source: 8×8