HUMBLE, Texas (KTRK) — No explanation will be enough, according to the mother of a Humble ISD student who said the district’s personal police department refused to help her Tuesday.

Derranisha Taylor said she and her 14-year-old daughter got into a fight around 6 a.m. Tuesday before the girl left for Humble High School.

According to Taylor, her daughter left the apartment around 6:30 a.m. and she thought her teenage daughter was heading to the bus.

A good Samaritan who was driving by said he saw Taylor’s daughter visibly upset and stopped her. The two did not know each other.

The teenager got into her car and told him what had happened with her mother that morning.

The good Samaritan said she called the Humble ISD Police Department and was told to drive the girl to Humble High School and an officer would meet her there.

When she arrived, a police officer allegedly called her back and told her to take the girl back to where she found her and to call 911 from there.

“She should never have gone with a stranger,” Taylor said.

Instead, the Good Samaritan took her to a nearby Harris County Sheriff’s Office station, where she was reunited with her mother.

Taylor is frustrated that the Humble ISD Police Department failed to respond and allowed her daughter to stay with a woman she didn’t know.

“I’m just grateful that he was a good Samaritan and that he wasn’t a sick person who took advantage of the fact that the police didn’t take him (seriously),” Taylor said.

She wondered why Humble ISD police didn’t do more in this situation.

“Is this what we pay our taxpayers’ money for? » asked Taylor. “I don’t understand. It’s not a question of color because these were officers who were my color.”

Taylor said she called the district Wednesday morning but did not hear back. The day before, she had informed the district police that she was considering filing a complaint.

A Humble ISD spokesperson said in a statement that what happened Tuesday should not have happened.

“The Humble ISD Police Department is investigating what occurred and will take appropriate corrective action if procedures were not followed,” the statement said.

They then said their protocol is to send an officer to those who call and ask for help.

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