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New American Airlines system warns passengers who board prematurely
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New American Airlines system warns passengers who board prematurely

Boarding a plane can be a stressful and hectic process for anyone, especially when people cut the line and board before they should. American Airlines is working to remedy this problem.

The airline has tested a new boarding system, which helps eliminate “door lice” from people boarding the plane.

“‘Gate Lice’ is a term used to describe passengers who block the boarding gate hoping to board the plane before their group is called,” according to The United States Today.

The new technology is the airline’s way of trying to make boarding easier for both its gate agents and passengers.

“There are so many things a team member has to do at the gate, so we are constantly looking for ways to use technology to make this easier for both groups,” said one gate. American Airlines spokesperson. The United States Today.

How does the new American Airlines system work?

The new technology will alert gate agents when customers attempt to board the plane before their assigned boarding group has been called to queue and board.

“These passengers’ boarding passes will trigger an audible sound and display a message to gate agents. They will not be allowed to board and will be asked to wait their turn,” according to CBS.

People pay or earn the privilege of early boarding. So when passengers board early, it can make others angry and add to the stress and frustrations of flying.

According to the New York Times“American Airlines said it was pleased with the results so far, as did several passengers who took to social media to share their thoughts.”

One passenger posted on Reddit, saying he “had fun watching sneaky passengers mete out embarrassing justice in front of everyone,” according to the New York Times.

Where is American Airlines testing the new system?

The airline began testing the new technology a few weeks ago at the Albuquerque International Solar Port in New Mexico and Tucson International Airport in Arizona, according to The United States today.

American Airlines has also begun testing the new technology at Ronald Reagan National Airport in Washington, Virginia.