LAS VEGAS (KTNV) — For the first time, we’re hearing from the close friends of Brandon Durham, the man who called 911 for help this week but was shot and killed by a Las Vegas police officer.

Calls for accountability and answers are growing for the Las Vegas Metropolitan Police Department and the officer who shot Durham. The Metropolitan Police say the investigation is in its early stages, but many questions remain unanswered.

I met with some of Durham’s loved ones, who shared their emotional reactions to what happened – and what comes next.

His close friends tell me they are still trying to understand what happened.

“It was a bad plan. I’ve watched that video over 50 times,” Branden Cinquegrani said. “The officer was not threatened. He just didn’t take the time to deescalate the situation, which he should have done and my friend would be there.”

Cinquegrani talks about the body-worn camera video shared by Las Vegas police, which shows the moment Officer Alexander Bookman shot Durham.

I sat down with Cinquegrani in the real estate agency where Durham worked. It’s a place filled with memories: awards and photos of the Durham girl line the walls.

“Her 15-year-old daughter just lost her father, almost in front of her,” Cinquegrani said. “And you know, it’s hard. It’s very discouraging.”

Speaking about the chaotic scene that unfolded at the Durham home early Tuesday morning, friends say it’s hard to believe it ended this way.

“You can hear it. You can hear it. It wasn’t a girl’s voice calling. It wasn’t – it was him,” said Steve Cowan, another good friend from Durham .

Cowan tells me he was the first to arrive on the scene, to console his best friend’s daughter after the officer shot her father.

“Then the family and all of us went to Bella and told her, and it was just the most heartbreaking,” Cowan said. “That was probably the worst: having to tell a 15-year-old that his father was dead.”

Cinquegrani and Cowan tell me they want answers and accountability for their friend.

I contacted Las Vegas Metro Police on Friday to request additional details and answers following Thursday’s press conference. As of the date of this report, we have not received a response.

“There needs to be action to ensure Metro is held accountable and to make things better from here on out,” Cinquegrani said. “We must admit our mistake and move forward. And justice must be done.”

“Who was Brandon and what did he mean to you?” I asked Cinquegrani and Cowan.

“She was a beautiful soul,” Cinquegrani said. “He lit up a room. He had a huge personality. Everyone who met him loved him.”

“He was — he was awkward,” Cowan said. “‘Goofy’ would be the word I would use, loud and goofy. He danced his dance. That’s his thing.”

Durham wasn’t just a real estate agent. His friends tell me he was a proud Las Vegas resident, a huge sports fan and, above all, a devoted father.

“He loved sports,” Cinquegrani said. “He was a huge Vikings fan, Rebels fan, Golden Knights fan – a hometown boy.”

As for his friends, they are currently focused on supporting Durham’s family.

“Her daughter no longer has her sole breadwinner. And she probably won’t be able to live where she grew up,” Cinquegrani said. “And it’s really, really discouraging. They need to do better.”