Jennifer Lopez still apologizes to her fans after cancel his “This is Me… Live” tour.

During her Thursday night appearance on the “Graham Norton Show,” the “On the Floor” singer admitted she cried over the tour cancellation.

“I decided to take the summer off and stay home with the kids and it was the best thing I ever did. It’s not like me to do that and when it happens, I like to apologize to the fans because I know a lot of them were there. Lopez said in the episode.

The singer then shared a “touching” story about a fan who told him they bought tickets to see her. After telling her, “I’m so sorry” for her decision to cancel, the fan told her, “‘Don’t say sorry. We love you,'” she recalled.

“I immediately started crying,” Lopez added.

The fan who had the interaction with the pop star was also in the audience during the show’s taping. After realizing, Lopez quickly got up from her seat to hug the fan, drawing cheers and applause from the crowd.

“I got in the car and literally cried. Honestly. It’s very difficult for me to cancel. I’ve never done that before,” Lopez told the fan.

He then told the “Let’s Get Loud” singer, “We understand. »

The “Atlas” star then joined the rest of the guests on the couch, where she joked, “I’m holding up.”

Lopez announced the cancellation of her tour in May, telling fans in a newsletter that she was “completely sick and devastated” by the announcement.

“Please know that I wouldn’t do this if I didn’t think it was absolutely necessary,” she continued. “I promise I’ll make it up to you and we’ll all be together again. I love you all so much. Until next time…”

At the time, it was rumored that Lopez was suffering relationship problems with her now estranged ex-husband, Ben Affleck. The singer officially filed for divorce from the “Argo” star in August.