Malaysia’s ride-sharing landscape has gained a new player with the official launch of Bolta ride-sharing service provider headquartered in Estonia.

The official announcement follows the company obtaining its license to operate in Malaysia of the Land Public Transport Agency (APAD), and Malaysia is the second Southeast Asian market within its reach, after Thailand, and the ride-sharing service is present in more than 50 countries on five continents.

“Bolt’s mission to build cities for people, not cars, is at the heart of everything we do. In Malaysia, we are committed to helping reduce traffic congestion and transform public spaces by encouraging the shift from private car ownership to shared mobility,” said Afzan Lutfi, Managing Director of Bolt Malaysia.

Billed as Europe’s first super-app, Bolt aims to tap into the Malaysian market as the company hopes to reach a user base of 11.47 million people by 2029, and aims to offer “an affordable, accessible mobility solution and low emissions for users. both drivers and riders,” starting with the Klang Valley.

Browsing through the app, it appears that different team members have observed different promotions on the app, with a 50% offer applied to a single ride, seven rides, or 20 rides, differing between individuals. The 50% off promotion is applicable at a maximum rate of RM15 per journey, for cash and card payments (personal journeys only), and expires on Nov 14 and, as mentioned, covers the Klang Valley.

Using a route from Empire Subang Jaya to Mid Valley Megamall booked late morning as an example, promotional prices on Bolt appear to start from RM9 for standard vehicle booking (regular fare RM17), RM11 for Comfort (regular rate RM22), RM16 for XL (RM31), up to RM20 for Premium (RM35).

Payment methods accepted are cash and credit/debit cards, and are split between personal and business use, the latter with fields for groceries and expense reports (both opened externally on a browser linked to the Bolt EU domain). At the time of writing, e-wallet payments are not supported on Bolt in Malaysia.

Outside Malaysia, the range of services provided by Bolt also includes e-scooter and e-bike sharing, food delivery, grocery delivery, car rental and enterprise mobility, although Bolt Malaysia does not has not indicated whether these other services would be introduced to the Malaysian market.

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