Jacqui Felgate has launched into the “totally unacceptable” Triple Zero emergency outage which occurred across the state yesterday.

The Triple Zero computer and dispatch system were offline for nearly two hours between 5:30 p.m. and 7:15 p.m. Wednesday, with fire departments unable to keep up with their fleet and dispatchers having to resort to pen and paper for this chaotic period.

“It’s a third world thing and it’s unacceptable,” the 3AW Drive host said.

Press PLAY to hear his powerful comments on the debacle + what those affected by the outage told him

Victorian Ambulance Union assistant secretary Olga Bartesek detailed what it was like for paramedics and call takers during the outage and called for a backup computer system for future outages.

And station officer and United Firefighters Union representative Doug Lukic also expressed frustration at the state government’s “inaction”.

“This is simply another example of inaction and negligence on the part of the Emergency Services Minister and the Allan government,” Mr Lukic told Jacqui Felgate.

Press PLAY to hear them both express their frustration with the breakdown and inaction from state government.

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